Terms of Service

Last updated: June 2026

Please read these Terms of Service carefully before using our website or placing an order. By accessing or using K-Beauty Shelf, you agree to be bound by these terms.

1. About Us

K-Beauty Shelf is an online retail store specialising in Korean skincare and beauty products.
Registered address: 1 Raven Road, London, England E18 1HA, United Kingdom
Contact: hello@kbeautyshelf.com

2. Eligibility

By placing an order, you confirm that you are at least 18 years of age and are legally capable of entering into a binding contract. Our products are intended for personal, non-commercial use only.

3. Products & Pricing

We make every effort to ensure that product descriptions, images, and prices are accurate. However, errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and notify you accordingly. We are not obliged to fulfil an order at an incorrect price.

Prices are displayed in the currency shown at checkout. Applicable taxes and shipping fees will be calculated and shown at checkout before you complete your purchase.

4. Orders & Contract Formation

Placing an order constitutes an offer to purchase. A binding contract is formed when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, for example in cases of suspected fraud, stock unavailability, or errors in pricing or product information.

5. Payment

We accept the payment methods listed at checkout. By submitting your payment details, you confirm that the payment method belongs to you or that you have the right to use it. All transactions are processed securely through our payment providers.

6. Shipping & Delivery

Please refer to our Shipping Policy for full details on processing times, delivery estimates, and responsibilities.

7. Returns & Refunds

Please refer to our Refund Policy for full details on eligibility, how to return items, and the refund process.

8. Consumer Rights (UK & EU)

If you are a consumer based in the United Kingdom or European Union, your statutory rights are not affected by these Terms of Service. This includes your right to cancel an order within 14 days of receipt under the Consumer Contracts Regulations 2013 (UK) and the EU Consumer Rights Directive. Nothing in these terms limits or excludes your statutory rights.

9. Product Use & Safety

All products sold by K-Beauty Shelf are intended for external cosmetic use only unless otherwise stated. Please read all product labels and instructions before use. If you experience an adverse reaction, discontinue use immediately and consult a medical professional. K-Beauty Shelf is not responsible for reactions resulting from failure to follow product instructions or from pre-existing sensitivities.

10. Intellectual Property

All content on our website, including text, images, logos, and product descriptions, is owned by or licensed to K-Beauty Shelf. You may not reproduce, distribute, or use any content without our prior written permission.

11. Limitation of Liability

To the fullest extent permitted by applicable law, K-Beauty Shelf shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you shall not exceed the total amount paid for the order giving rise to the claim.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under applicable law.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our store shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws in your country provide for greater protection.

13. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective upon posting to our website. Your continued use of our store after any changes constitutes your acceptance of the updated terms.